Unexpected error while accessing Workspace One portal
Symptoms / Error
Identity Manager encountered an error. Contact your admin and provide the information displayed below.
Message
An unexpected error occurred. If this error persists, please contact your administrator.
Error Code
500
server
ws1-ui.xtra-vritual.com
ws1-ui.xtra-virtual.com
serverServer
10.113.89.
Timestamp
Dec 22, 2016 12:07:58 PM
Cause
This error occurs because of time synchronization issue between UI server and connectors.
Resolution
Kindly check time synchronization between your UI and connector servers, and correct the same.
refer KB from VMware to correct if you are running on v Sphere.
10.113.89.106
